Retail Assistant Course
This course equips you with vital retail assistant competencies including superior customer service, fitting room management, loss prevention strategies, visual merchandising techniques, effective time management, and store safety measures. You'll acquire practical scripts and procedures to increase sales, minimize inventory loss, and ensure the sales floor operates efficiently during all shifts.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance your front-line retail skills through this concise, hands-on course centered on everyday shift challenges. Gain essential service guidelines, efficient communication phrases, fitting room oversight, fundamental loss prevention, and rapid merchandising standards. Develop strong time management, daily micro-tasks, and safety protocols to manage peak times with assurance, aid your colleagues, and deliver a seamless shopping experience for all customers.
Elevify advantages
Develop skills
- Fitting room oversight: control customer flow, reduce shrinkage, and safeguard stock efficiently.
- Core retail service: welcome customers, provide assistance, and complete transactions seamlessly amid high volume.
- Customer interaction scripts: address concerns, promote add-ons, and solve problems swiftly.
- Visual merchandising essentials: neatly fold, face products, and refresh displays quickly to drive sales.
- Retail task prioritization: organize duties, maintain order, and ensure floor safety at all times.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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