In-Store Sales Training
Elevate retail sales with targeted in-store training. This course delivers essential skills in customer greetings, needs assessment, tailored product suggestions, objection handling, complaint resolution, closing strategies, cross-selling, and basic merchandising to transform visitors into loyal, repeat customers.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance in-store performance through a concise, hands-on course covering assured customer greetings, effective discovery questions, and adaptable sales scripts. Master recommending products based on benefits, addressing objections, and managing complaints while maintaining positive relationships. Improve closing techniques, cross-selling, visual merchandising, and daily store operations to ensure every customer interaction is seamless, supportive, and encourages repeat visits.
Elevify advantages
Develop skills
- Master in-store conversations: greet customers warmly, ask insightful questions, and guide them effortlessly.
- Recover from complaints swiftly: soothe frustrated shoppers and safeguard store loyalty.
- Close sales confidently: recognize purchase cues and execute closes, upsells, or cross-sells seamlessly.
- Expertly match products: align customer needs with styles, materials, and key benefits quickly.
- Apply visual merchandising fundamentals: create compelling displays that drive sales from foot traffic.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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