Commerce Employee Training
This Commerce Employee Training course equips retail staff with essential skills in customer service, time management, safety protocols, and store operations. Participants learn to manage busy shifts confidently, resolve customer issues effectively, protect store assets, and drive sales through professional interactions, ensuring reliable performance in high-pressure environments.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical retail skills for confident shift management. Master time tools, communication, add-on sales, checklists, safety procedures, loss prevention, and policies to deliver top service, safeguard the store, and excel daily.
Elevify advantages
Develop skills
- Fast retail task prioritization: handle safety, service, and operations under pressure.
- Customer conflict resolution: de-escalate pricing and promotion disputes quickly.
- High-traffic sales communication: clear, polite scripts for cross-selling and loyalty.
- Store operations essentials: POS basics, stockroom flow, and fitting room turnover.
- Retail risk control: incident reporting, loss prevention, and child safety response.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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