Process Improvement Course
This course equips participants with essential skills to optimize e-commerce processes, focusing on workflow mapping, error reduction, and performance measurement for sustained improvements.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Process Improvement Course provides practical tools to streamline order fulfilment, reduce errors, and enhance customer satisfaction. Learn to map workflows, analyze value streams, and apply root cause methods to address recurring issues. Explore lean techniques, smart inventory practices, and technology upgrades, then transform insights into measurable gains with clear KPIs, dashboards, and sustainable change routines.
Elevify advantages
Develop skills
- E-commerce operations mastery: map order flows and spot fulfilment bottlenecks quickly.
- Process mapping & FMEA: visualize workflows and identify high-risk failure modes.
- Lean warehouse optimization: improve slotting, picking, packing, and inventory control.
- Data-driven root cause analysis: use logs and KPIs to reduce errors and delays swiftly.
- KPI dashboards & control plans: build reports and routines that maintain gains.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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