Incident Management in Manufacturing Processes Course
Gain mastery in manufacturing incident management using proven strategies to reduce downtime, stabilize production, meet delivery goals, and boost key metrics like MTTR, uptime, and OTD. The course covers structured responses, root-cause analysis, and effective recovery planning to enhance operational resilience and performance across production lines.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course provides practical tools to minimize downtime and stabilize manufacturing production. Participants learn incident triage, quick root-cause analysis, and KPI-guided decision-making, applying checklists, shop-floor protocols, and team communication. Develop strong maintenance strategies, spare parts management, and recovery plans to safeguard throughput, on-time delivery, and cost efficiency.
Elevify advantages
Develop skills
- Rapid incident triage to classify and prioritize shop-floor issues quickly.
- Downtime reduction through SOPs, quick-change techniques, and efficient spare-parts management.
- KPI-based decisions using OTD, MTTR, and uptime metrics for incident responses.
- Short-term recovery planning for shifts, routes, and WIP to ensure deliveries.
- Root cause analysis with 5 Whys method and clear cross-functional reporting.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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