process training
Process Training equips managers with tools to optimize order-to-delivery performance. Participants learn to set SMART goals, map value streams, analyze root causes with DMAIC and other methods, design targeted improvements, track KPIs like OTIF and lead time, and implement pilots for better on-time delivery, fewer errors, and sustained gains.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course provides practical tools to enhance order-to-delivery processes. Learners define SMART goals, map value streams, identify root causes, and implement improvements in warehouse operations, systems, and customer service. It covers data collection, analysis, benchmarking, control plans, and pilot programs to reduce lead times, errors, and improve delivery performance.
Elevify advantages
Develop skills
- Define SMART goals for order-to-delivery processes.
- Conduct root cause analysis using DMAIC, 5 Whys, FMEA, and Pareto.
- Map end-to-end processes to identify and eliminate waste.
- Develop data-driven KPIs and lean dashboards for performance tracking.
- Lead implementation of pilots and sustain process improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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