crisis management training
Gain mastery in crisis management to shield your brand, customers, and stakeholders from harm. The course teaches swift incident evaluation, orchestration of cross-functional teams, navigation of social media challenges, and execution of recovery through precise, assured messaging that restores confidence and prevents future issues.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This training equips you with essential tools for rapid incident assessment, team coordination, and message control. Master handling social media crises, stakeholder briefings, customer support guidance, and communications with regulators and investors. Develop robust playbooks, recovery strategies, and post-incident reviews to safeguard reputation and accelerate recovery.
Elevify advantages
Develop skills
- Quick crisis evaluation: rapidly gauge incidents and activate appropriate responses.
- Social media oversight: create prompt, focused updates and counter viral negativity.
- Stakeholder communications: identify key groups and provide unified, transparent information.
- Compelling announcements: develop compassionate media statements and briefing materials.
- Recovery after crisis: evaluate brand impact, update protocols, and avoid recurrence.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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