conflict management training
Gain essential conflict management expertise for leadership roles. Master diagnosing underlying issues, leading productive one-on-one discussions and mediation sessions, evaluating threats to project success, team spirit, and retention, and crafting targeted action plans to enhance workflows, roles, and norms in your technical teams.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This training equips you with practical strategies to identify conflict sources, collect key information, and resolve disputes confidently. You'll master conducting targeted one-on-one sessions, facilitating group mediations, and calming heated exchanges. Develop robust action plans, improve team communication standards, and evaluate risks to project timelines, work quality, and staff retention, all while fostering trust, responsibility, and sustained team success.
Elevify advantages
Develop skills
- Spot root causes of conflicts swiftly in tech and project groups.
- Conduct brief, impartial one-on-one meetings to ease tensions rapidly.
- Facilitate group mediations with defined rules and equitable results.
- Evaluate how conflicts affect timelines, quality, and team stability.
- Convert disputes into specific improvements in processes, roles, and standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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