Strategic Behaviors Course
Master strategic behaviors to transform high-level strategy into actionable daily habits. This course teaches redesigning sales motions and operations for customer focus, creating effective KPIs, mapping behaviors to goals, managing change resistance and risks, and developing 90-day plans that enhance profitability, customer satisfaction, and team performance across functions.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Discover how to convert strategy into measurable daily actions in this Strategic Behaviors Course. You will redesign sales processes, optimize customer-focused operations, and develop cross-functional systems to capture insights from all interactions. Master defining effective KPIs, overcoming resistance and risks, and building targeted 90-day plans to drive profitability, satisfaction, and superior team results.
Elevify advantages
Develop skills
- Customer-centric operations: redesign workflows to boost loyalty and profit fast.
- Strategic KPI design: build simple, powerful metrics for sales, ops, and support.
- Behavior-to-strategy mapping: turn goals into clear daily actions for each team.
- Practical change management: handle resistance, risks, and data gaming quickly.
- 90-day execution plans: craft focused behavior change roadmaps for managers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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