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Designing Innovative Services Course

Designing Innovative Services Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course equips you with hands-on tools to enhance intricate health insurance services comprehensively. Master rapid user needs research, objective setting, journey mapping, and service blueprinting to unite teams. Craft reliable digital interfaces, pinpoint vital touchpoints, establish KPIs, and produce actionable deliverables for instant organizational use.

Elevify advantages

Develop skills

  • Service blueprinting: Chart frontstage, backstage, and KPIs swiftly in days.
  • Rapid UX research: Conduct fast interviews, surveys, and competitor analysis.
  • Journey mapping: Create initial health insurance user journeys and identify quick improvements.
  • Intangible service design: Develop intuitive digital processes for intricate benefits.
  • Touchpoint optimization: Refine onboarding, support, and claims with precise enhancements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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