BPM (Business Process Management) Training
This BPM training equips you to master business process management for order-to-delivery operations. You will map AS-IS processes, design efficient TO-BE workflows, identify and fix root causes, and establish KPIs. Gain practical tools to reduce errors, accelerate fulfillment, and align operations with business objectives in management and administration roles.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This BPM Training provides practical tools to optimize Order-to-Delivery processes. You will learn to document AS-IS workflows, set clear scopes, perform root cause analysis, and create TO-BE processes that minimize errors and delays. Master designing KPIs, building dashboards, benchmarking performance, and developing implementation roadmaps with effective change management and governance for sustainable results.
Elevify advantages
Develop skills
- Text-based BPMN modeling: convert complex procedures into streamlined process flows.
- AS-IS and TO-BE mapping: document current states, redesign, and optimize order-to-delivery processes.
- KPI design for O2D: create, measure, and monitor key logistics performance indicators.
- Root cause analysis: use 5 Whys, Fishbone diagrams, and Pareto analysis to resolve order issues quickly.
- Implementation roadmap: develop phased deployment plans, governance structures, and change management strategies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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