Assistant Housekeeping Manager Course
This course equips aspiring Assistant Housekeeping Managers with essential skills in team leadership, quality inspections, standardized cleaning protocols, shift planning, and complaint resolution. Participants will learn to enhance team performance, ensure high room standards, optimize schedules for varying occupancy, and improve guest satisfaction, leading to smoother hotel operations and greater efficiency in housekeeping management.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical skills to excel as an Assistant Housekeeping Manager. Master room inspection techniques, checklists, and quality control measures. Set achievable time standards and KPIs, plan shifts based on occupancy forecasts, and standardize cleaning procedures for consistency. Develop expertise in handling guest complaints, investigating incidents, coaching staff, and tracking performance to ensure efficient daily operations and elevated guest satisfaction.
Elevify advantages
Develop skills
- Lead housekeeping teams through briefings, staff coaching, and performance enhancement.
- Conduct rapid quality inspections, log defects, and minimize re-cleans and complaints.
- Implement standardized cleaning with professional sequences, time standards, and safe chemicals.
- Schedule efficient shifts by assigning rooms, balancing workloads, and handling peak occupancy.
- Address guest complaints by investigating issues, documenting resolutions, and preventing recurrences.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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