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Agent Training

Agent Training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course provides a practical framework for CRM adoption success, from launch to sustained results. Participants learn to assess stakeholders, create customized learning paths, and use proven change management techniques. Develop onboarding strategies, conduct compelling training sessions, handle objections, and monitor key performance indicators via dashboards, evaluations, and feedback systems to ensure ongoing user engagement and business alignment.

Elevify advantages

Develop skills

  • CRM adoption strategy: identify barriers and promote rapid, enduring user engagement.
  • Stakeholder training design: align roles with efficient, tailored learning programs.
  • Onboarding program setup: structure 6-week implementations with defined milestones.
  • Data-driven monitoring: measure usage, KPIs, and support to demonstrate ROI.
  • Communication and conflict skills: unite leaders, address resistance, and sustain commitment.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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