Agent Training
Agent Training equips managers and admins with essential tools to boost CRM adoption. It covers stakeholder alignment, custom training design, onboarding execution, and performance tracking. Teams overcome resistance, adopt systems effectively, and achieve tangible business outcomes through data-informed strategies and continuous support mechanisms.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course provides a practical framework for CRM adoption success, from launch to sustained results. Participants learn to assess stakeholders, create customized learning paths, and use proven change management techniques. Develop onboarding strategies, conduct compelling training sessions, handle objections, and monitor key performance indicators via dashboards, evaluations, and feedback systems to ensure ongoing user engagement and business alignment.
Elevify advantages
Develop skills
- CRM adoption strategy: identify barriers and promote rapid, enduring user engagement.
- Stakeholder training design: align roles with efficient, tailored learning programs.
- Onboarding program setup: structure 6-week implementations with defined milestones.
- Data-driven monitoring: measure usage, KPIs, and support to demonstrate ROI.
- Communication and conflict skills: unite leaders, address resistance, and sustain commitment.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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