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Handling Workplace Conflicts Course

Handling Workplace Conflicts Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course equips you with essential tools to identify conflict origins, evaluate team dynamics, and mitigate legal and reputational risks. You'll gain skills to gather case details, facilitate empathetic one-on-one discussions, guide structured group mediations, and develop actionable plans with follow-up measures and communication tactics to rebuild teamwork and safeguard business success.

Elevify advantages

Develop skills

  • Diagnose conflicts effectively by identifying root causes and HR risks swiftly.
  • Conduct impartial one-on-one discussions with empathy, active listening, and thorough documentation.
  • Facilitate structured mediations by establishing rules, reducing tensions, and achieving prompt agreements.
  • Develop comprehensive action plans featuring 4-week follow-ups, performance metrics, and clear accountability.
  • Utilize Nonviolent Communication and interest-based negotiation for equitable, legally sound resolutions.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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