Employee Journey Mapping Course
This course equips HR professionals with tools to map and improve the employee journey across all stages, from attraction to alumni, using data-driven methods to enhance engagement and retention.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Employee Journey Mapping Course provides a clear, practical framework to design better experiences from attraction to alumni. Learn to define scope and stakeholders, inventory key touchpoints, diagnose pain points by lifecycle stage, and use qualitative and quantitative research. Build data-driven maps, set KPIs, create dashboards, and plan targeted, low-cost improvements that boost engagement, performance, and retention.
Elevify advantages
Develop skills
- Map end-to-end employee journeys: quickly spot gaps and high-impact fixes.
- Diagnose lifecycle pain points: use data, interviews and surveys to act fast.
- Design practical HR pilots: prioritize with impact/effort and plan smooth rollouts.
- Build manager-ready playbooks: onboarding, feedback, 1:1s and development paths.
- Track journey KPIs: create lean dashboards for hiring, onboarding and retention.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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