People Management Skills Course
This course equips managers with essential skills to handle performance issues effectively, from diagnosis and feedback to investigations and coaching, ensuring fair and productive outcomes.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The People Management Skills Course provides practical tools to address performance issues with confidence. Learn to assess risk, investigate fairly, document accurately, and establish SMART expectations. Develop effective feedback scripts, create focused performance improvement plans, coach managers through difficult conversations, and monitor team climate to prevent escalation and support consistent, high-quality results.
Elevify advantages
Develop skills
- Performance diagnosis: quickly identify root causes and team impact.
- Feedback scripts: create clear, legally safe messages managers can use immediately.
- PIPs that work: design concise, measurable plans and track progress equitably.
- Fair investigations: conduct unbiased interviews, evidence plans, and documentation.
- Manager coaching: practise tough discussions, de-escalate conflicts, and follow up.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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