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Debt Collection Course

Debt Collection Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This concise Debt Collection Course shows you how to assess customer hardship, verify identity, and document every promise accurately while following strict legal and ethical standards. Learn compliant contact strategies, fair payment solutions, and negotiation techniques, plus ready-to-use scripts, templates, and review checklists that reduce risk, resolve past-due accounts, and protect your organization’s reputation.

Elevify advantages

Develop skills

  • Ethical debt assessment: quickly gauge hardship and repayment capacity.
  • Compliance-first collections: apply FDCPA, TCPA and privacy rules in practice.
  • Risk-based strategies: spot legal, financial and reputational collection risks fast.
  • Multi-channel outreach: design short, compliant call, email, SMS and letter plans.
  • Negotiation mastery: build fair payment plans, settlements and forbearance deals.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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