Frontline Management Course
This course equips frontline managers with essential tools to enhance team stability, performance, and retention through practical strategies in KPI tracking, problem-solving, communication, improvement planning, and shift management.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Frontline Management Course provides practical tools to stabilize teams and improve daily results. Learn to reduce turnover with smart scheduling, engagement tactics, and clear shift plans. Build simple KPI dashboards, diagnose performance issues, and run effective huddles. Design standard work, targeted training, and 90-day improvement plans so your team delivers consistent, reliable performance every day.
Elevify advantages
Develop skills
- KPI design & tracking: build simple dashboards that surface frontline issues fast.
- Root cause problem-solving: apply 5 Whys and quick fixes to stabilize operations.
- Frontline communication: run sharp huddles, meetings, and feedback conversations.
- 90-day improvement plans: design rapid experiments and measure impact with KPIs.
- Shift & retention management: optimize schedules and reduce churn with fast tactics.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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