Account Manager Course
The Account Manager Course provides practical tools to assess account health, map stakeholders, and manage risk with confidence. Learn to design 90-day action plans, conduct effective client meetings, and coordinate with product, support, sales, and implementation teams. Develop recovery strategies, create ROI cases for analytics add-ons in logistics, and drive retention, adoption, and expansion across key accounts.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Account Manager Course provides practical tools to assess account health, map stakeholders, and manage risk with confidence. Learn to design 90-day action plans, conduct effective client meetings, and coordinate with product, support, sales, and implementation teams. Develop recovery strategies, create ROI cases for analytics add-ons in logistics, and drive retention, adoption, and expansion across key accounts.
Elevify advantages
Develop skills
- Customer recovery playbooks: turn at-risk accounts into loyal advocates quickly.
- Account risk analysis: identify churn signals early and respond with data-driven plans.
- Cross-functional alignment: synchronize Product, Sales, and Support for seamless delivery.
- 90-day account plans: create targeted actions for retention, upsell, and growth.
- Logistics ROI storytelling: connect analytics features to tangible cost and SLA benefits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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