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Collections Department Management Course

Collections Department Management Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Collections Department Management Course gives you practical tools to reduce overdue receivables, strengthen credit policies, and improve cash flow. Learn to assess credit risk, segment clients, design risk-based playbooks, and track KPIs like DSO and recovery rate. Get ready-to-use workflows, scripts, and policy frameworks to streamline collections, prevent disputes, and support sustainable growth.

Elevify advantages

Develop skills

  • Design credit policies: set limits, terms, and collateral that protect cash flow.
  • Build risk-based collection playbooks: actions, escalation rules, and timing.
  • Analyze AR and credit risk: segment clients, set exposure, and define watchlists.
  • Streamline collections workflow: roles, dispute handling, and system integration.
  • Track collections KPIs: monitor DSO, recovery, and improve with quick tests.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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