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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This training equips you with practical skills for managing client consultations, matching services to needs, and confidently explaining pricing. You'll master professional reception practices, effective communication via phone, SMS, email, and in-person interactions, along with strategies for scheduling, addressing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences.

Elevify advantages

Develop skills

  • Conduct expert client consultations to quickly align hair goals with services.
  • Master confident communication with ready scripts for calls, texts, and face-to-face interactions.
  • Excel in scheduling to optimize bookings, manage waitlists, and allocate stylist time efficiently.
  • Demonstrate professional front desk etiquette to greet, rebook, and retain clients effectively.
  • Handle conflicts calmly, resolving complaints, no-shows, and refunds with poise.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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