IVR and Telephone Voice-Over Course
This course teaches essential skills for creating professional IVR and telephone voice-over content, focusing on scripting, vocal techniques, recording, editing, and quality assurance for banking and telephony applications.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This IVR and Telephone Voice-over Course shows you how to craft clear banking menus, write concise prompts, and localize language for mixed callers. Learn IVR architecture, caller flows, privacy and accessibility rules, plus tone, pacing, and emphasis for trust and clarity. Build an efficient recording, editing, testing, and delivery workflow so your phone systems sound polished, compliant, and easy to use.
Elevify advantages
Develop skills
- IVR script writing: craft clear, concise banking menus that callers follow fast.
- Vocal delivery for IVR: control tone, pacing, and emphasis for trusted bank prompts.
- Studio-ready recording: capture clean, consistent IVR audio from any pro setup.
- Audio editing for telephony: de-ess, compress, and normalize prompts for clarity.
- IVR QA and handoff: test flows, document files, and deliver client-ready packages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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