digital assistant training
Gain expertise in Digital Assistant capabilities for contemporary marketing teams. Master workflows for social media, email, and advertising campaigns develop a defined assistant persona manage reports and KPIs oversee quotes and scheduling and identify precise moments to escalate to human specialists. This course equips you with practical tools to streamline operations and enhance team productivity.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Digital Assistant Training teaches you to create a dependable, brand-aligned helper that efficiently manages content calendars, approvals, and campaign workflows. You'll master tone of voice guidelines, persona development, scripted responses, KPIs, reporting templates, pricing fundamentals, and secure escalation methods, enabling your assistant to manage daily tasks, client inquiries, and performance reports with reliable, top-tier support.
Elevify advantages
Develop skills
- Build a comprehensive marketing knowledge base covering topics, workflows, SLAs, and KPIs.
- Design a unified assistant persona including tone, boundaries, and user targeting.
- Utilize pre-built response templates for quotes, reports, and client communications.
- Execute detailed workflows for content scheduling, reporting, and meeting coordination.
- Implement secure escalation protocols, data privacy measures, and 'I don’t know' responses in real-time support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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