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digital assistant training

digital assistant training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

Digital Assistant Training teaches you to create a dependable, brand-aligned helper that efficiently manages content calendars, approvals, and campaign workflows. You'll master tone of voice guidelines, persona development, scripted responses, KPIs, reporting templates, pricing fundamentals, and secure escalation methods, enabling your assistant to manage daily tasks, client inquiries, and performance reports with reliable, top-tier support.

Elevify advantages

Develop skills

  • Build a comprehensive marketing knowledge base covering topics, workflows, SLAs, and KPIs.
  • Design a unified assistant persona including tone, boundaries, and user targeting.
  • Utilize pre-built response templates for quotes, reports, and client communications.
  • Execute detailed workflows for content scheduling, reporting, and meeting coordination.
  • Implement secure escalation protocols, data privacy measures, and 'I don’t know' responses in real-time support.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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