Parcel Handling & Courier Operations Course
Gain mastery in parcel handling and courier operations, covering hub workflows, routing logic, labelling, safety protocols, and incident management. Develop abilities to reduce mistakes, increase efficiency, and maintain reliable, precise, and compliant logistics systems ready for audits.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for efficient parcel handling and courier operations. You will learn to detect incidents, manage damaged labels, handle hazardous materials, communicate effectively, manage hand-offs and shift changes. Gain expertise in hub operations, routing decisions, barcode scanning, ergonomics, personal protective equipment, and quality assurance to minimise errors, ensure safety, and enhance overall performance.
Elevify advantages
Develop skills
- Incident management: quickly resolve parcel problems using standard procedures and service agreements.
- Hub flow optimisation: arrange staging, sorting, and dispatch to maximise efficiency.
- Barcode and label expertise: correct scanning errors through relabelling and backup methods.
- Routing logic application: use criteria like service levels, postcodes, dimensions, and mass.
- Safety and quality assurance: apply ergonomic practices and checks to prevent sorting mistakes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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