Business Class Training
Elevate your skills in Business Class service for extended flights. This course covers premium cabin setup, personalised meal service, managing challenging passengers, and swift recovery from disruptions, ensuring safe, flawless, luxury experiences that advance your career in aviation.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with practical skills for delivering top-quality service on long-haul flights. You will master cabin preparation, amenity management, and service sequences from boarding through to landing. Gain expertise in handling special dietary needs, personalising passenger experiences, ensuring privacy, and de-escalating conflicts, all while upholding safety standards, quality assurance, and efficient recovery from disruptions to enhance guest satisfaction.
Elevify advantages
Develop skills
- Long-haul business class service flow: provide smooth, precisely timed luxury service.
- Premium interpersonal skills: offer discreet personalisation, safeguard privacy, surpass guest expectations.
- Expertise in special meals: handle dietary requirements, avoid errors, and comfort passengers.
- Managing difficult passengers: de-escalate tensions, ensure equitable treatment, maintain composure.
- Recovery from disruptions: quickly reinstate secure, upscale service following turbulence or issues.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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