Airport Hostess Training
This practical course equips you with essential Airport Hostess skills like check-in, boarding, baggage management, PRM support, safety protocols, passenger rights awareness, and conflict de-escalation. Develop professional communication and team coordination to ensure secure, efficient, and positive passenger journeys at the airport.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain confidence in core passenger service skills, including check-in, gate operations, document verification, and baggage handling. Master coordination with airport teams, data protection, assistance for passengers with reduced mobility, delay management, passenger rights, and effective communication for professional service delivery.
Elevify advantages
Develop skills
- Airport operations: manage check-in, gates, and passenger movement confidently.
- Safety, security, data protection: implement procedures, report incidents, and follow privacy guidelines swiftly.
- PRM and special assistance: provide safe, respectful support consistently.
- Irregular operations: inform on rights, rebook flights, and distribute vouchers under stress.
- Passenger interaction: calm tensions, convey clear information, and accommodate diverse cultures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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