Airport Ground Staff Course
This Airport Ground Staff Training Course equips learners with essential skills for check-in, gate operations, ramp activities, baggage handling, load control, safety protocols, and maintaining punctual flight schedules. Participants will master quick decision-making to ensure flight safety, operational efficiency, and clear passenger communication across busy airport environments.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills in this Airport Ground Staff Training Course for safe and efficient airport operations. Cover check-in procedures, baggage handling regulations, gate management, boarding processes, and carry-on luggage control. Learn weight and balance fundamentals, load sheet preparation, and teamwork with ramp and cabin crews. Develop strong communication abilities, delay management techniques, on-time performance strategies, and proper responses to ramp incidents and refuelling tasks.
Elevify advantages
Develop skills
- Master ground operations for safe and punctual aircraft turnarounds with professional accuracy.
- Develop load control expertise in weight, balance, and trim for secure aircraft departures.
- Handle check-in and baggage efficiently, including regulations, fees, urgent items, and special baggage.
- Manage gate and boarding smoothly, dealing with standbys, carry-ons, and passenger announcements.
- Ensure ramp safety by responding swiftly to refuelling and vehicle incidents using standard procedures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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