Airline Course
Gain expertise in practical airline operations, including crew scheduling, handling irregular operations and delays, managing ramp activities and turnarounds, ensuring safety compliance, addressing maintenance concerns, and providing excellent passenger service. Develop the essential competencies required by aviation experts to ensure flights remain safe, compliant, punctual, and passenger-focused, equipping you for real-world challenges in the industry.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides a comprehensive overview of airline operations, covering agent duties, essential documents, crew management, duty time restrictions, and dispatch protocols. Participants will learn to handle aircraft turnarounds, ramp operations, maintenance challenges, and irregular operations (IROPS) in line with regulations, while prioritising safety, maintaining precise records, and ensuring effective communication with passengers, including assistance for disruptions and special needs.
Elevify advantages
Develop skills
- Master foundational airline operations: agent responsibilities, key terms, and essential processes.
- Control aircraft turnarounds: manage ramp tasks, ground services, and strict departure schedules.
- Handle irregular operations: implement delay procedures, rebooking strategies, and rapid escalation.
- Prioritise safety in dispatch: balance crew limits, maintenance rules, and risk assessments for decisions.
- Provide disruption support: offer clear updates to passengers and meet special assistance standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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