Boarding Course
This course equips aviation professionals with essential skills for efficient and safe passenger boarding, covering announcements, planning, conflict resolution, special assistance, and gate operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Boarding Course provides practical tools to manage smooth, safe, and efficient boarding every time. Learn to create clear announcements, handle delays, work with crews, and resolve operational issues under pressure. Develop skills in conflict resolution, special assistance, safety briefings, carry-on control, and accurate reporting to keep passengers informed, calm, and ready to depart on time.
Elevify advantages
Develop skills
- Clear PA announcements: craft straightforward English messages for any disruption.
- Fast boarding plans: organise mixed passengers and recover time safely.
- Conflict resolution at the gate: defuse tension and restore cooperation quickly.
- Special assistance handling: support passengers with reduced mobility, elderly, and families with dignity.
- Safety-first gate operations: enforce carry-on and priority rules with confidence.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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