Lesson 1Exterior facade glass up to 3rd floor: telescopic water-fed pole systems, reach-and-wash with deionized water, rope access basics for two-person tasksThis lesson explains cleaning exterior facade glass up to the third floor using telescopic water-fed poles, reach-and-wash with deionised water, and basic rope access in two-person teams.
Site risk checks for exterior glass workSetting up telescopic water-fed polesReach-and-wash with deionized waterDetailing edges and frames externallyRoles in basic two-person rope tasksLesson 2Stair and corridor cleaning specifics: grout and edge cleaning, anti-slip considerations, handrail cleaningThis lesson covers stair and corridor cleaning where safety counts. You'll learn edge and grout cleaning, anti-slip checks, handrail hygiene, and sequences that cut slip and trip risks.
Safe work sequence on stair flightsEdge and skirting board dust removalGrout cleaning for tiled stair treadsHandrail disinfection and polishingAnti-slip checks and warning signageLesson 3Manual cleaning tools: brooms, mops, microfibre cloths, squeegees, buckets, dusters, telescopic polesThis lesson covers key manual tools and proper use. You'll select, maintain, and store brooms, mops, cloths, squeegees, buckets, dusters, and telescopic poles for efficient cleaning.
Selecting brooms for indoor floor typesMop types, wringers, and mop head careMicrofiber cloth folding and color codingSqueegee use for glass and smooth tilesSafe handling of telescopic polesLesson 4Waste handling and disposal of cleaning residues and used liquidsThis lesson explains handling solid waste, used liquids, and residues. You'll learn segregation, labelling, storage, and disposal meeting hygiene, safety, and local rules.
Classifying general vs hazardous cleaning wasteCollecting and sealing used wipes and padsHandling and labeling used liquid solutionsTemporary storage and spill prevention rulesDisposal routes per local waste regulationsLesson 5Elevator cleaning: surfaces, buttons, mirrors, floor, and door tracks; anti-bacterial wipe protocols and small-tool kitsThis lesson details elevator cleaning from buttons and mirrors to floors and tracks. You'll use anti-bacterial wipes, tools for tight spots, work sequence, and safety near doors.
Pre-use safety checks with building staffCleaning control panels and call buttonsMirror and stainless steel polishing stepsFloor and threshold cleaning techniquesDetailing door tracks with small toolsLesson 6Interior glass cleaning: spray-and-wipe vs water-fed pole methods, microfibre and lint-free cloth use, handling glass railings and framed windowsThis lesson covers streak-free interior glass cleaning. Compare spray-and-wipe and water-fed poles, pick cloths, and handle framed windows, railings, and sensitive finishes.
Spray-and-wipe steps for interior glassWater-fed pole use for indoor glass zonesChoosing microfiber vs lint-free glass clothsCleaning framed windows without seepageSafe cleaning of glass railings and balustradesLesson 7Floor cleaning techniques: sweeping, dry mopping, wet mopping, two-bucket method, auto-scrubber basic use and maintenanceThis lesson explains floor techniques for common areas. Learn sweeping, dry and wet mopping, two-bucket method, and auto-scrubber basics including patterns, safety, and upkeep.
Effective sweeping and dust control methodsDry mopping patterns for corridors and hallsWet mopping and two-bucket workflowsAuto-scrubber setup and operating stepsDaily auto-scrubber care and tank cleaningLesson 8Product selection by surface: neutral pH detergents for floors, degreasers for stubborn stains, alcohol-based cleaners for touchpoints, ammonia-free glass cleanersThis lesson guides product choice by surface and dirt. Match neutral detergents, degreasers, alcohol cleaners, and ammonia-free glass products for safety, looks, and hygiene.
Neutral pH detergents for sealed floorsDegreasers for oils and stubborn residuesAlcohol cleaners for touchpoints and phonesAmmonia-free glass cleaners for filmsChecking compatibility with surface finishesLesson 9Powered equipment: battery backpack vacuums, upright vacuums, single-disc floor machines, wet/dry vacs, pressure washers (when appropriate)This lesson introduces powered gear for buildings. Learn when to use backpack and upright vacuums, single-disc machines, wet/dry vacs, and pressure washers with safety focus.
Battery backpack vacuum setup and useUpright vacuum use on carpets and rugsSingle-disc floor machine basics and padsWet/dry vacuum use for spills and floodsPressure washer use on suitable surfacesLesson 10Dilution and application: measured mixing, contact time, dos and don’ts for rinsing and streak-free finishesThis lesson focuses on diluting and applying chemicals right. Learn measured mixing, contact time, handling, and rinsing to avoid residue, streaks, and damage on surfaces.
Reading product labels and dilution chartsUsing dosing bottles and dilution stationsRespecting chemical contact and dwell timesRinsing methods for residue-free surfacesCommon dilution and rinsing mistakes