CRM for Telemarketing Course
Master CRM tools for telemarketing to elevate call centre performance. Gain skills in cleaning and segmenting leads, scheduling daily call queues, logging calls efficiently, automating follow-ups, and developing dashboards that improve contact rates, conversion success, and overall team productivity across operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches how to import, clean, and organise lead data, create intelligent segments, and set up effective daily call queues. You will learn to record calls instantly, apply tags, statuses, and workflows, plus automate follow-ups. Additionally, build insightful reports and dashboards to monitor KPIs, improve scripts, and enhance conversions and productivity in a practical manner.
Elevify advantages
Develop skills
- Lead segmentation expertise: create intelligent call queues to rapidly increase conversions.
- CRM data management: import, clean, and organise lead lists for smooth dialling.
- Expert call logging: record outcomes, notes, and follow-ups right in the CRM.
- Workflow automation: leverage tags, statuses, and automations for optimal next actions.
- Telemarketing insights: analyse CRM dashboards and KPIs to enhance daily results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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