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Stress & Relaxation Techniques for Call Center Agents Course

Stress & Relaxation Techniques for Call Center Agents Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical course equips call centre agents to identify stress triggers, avoid burnout, and maintain composure amid ongoing performance demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, create achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and balanced nutrition. Develop effective methods to establish personal limits, access support networks, and articulate workload issues clearly.

Elevify advantages

Develop skills

  • Design daily stress management plans with practical routines suited to each shift.
  • Employ rapid breathing, posture corrections, and mindfulness for self-control during calls.
  • Detect early burnout signals and intervene to safeguard performance levels.
  • Articulate workload boundaries and secure appropriate support effectively.
  • Build resilience through optimised sleep, exercise, and recovery practices for sustained vitality.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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