Speech Analytics Technician Course

What will I learn?
Tsholetsa tiro ya gago mo lephateng la ditirelo tsa megala (call centre) ka Khoso ya Setekeniki sa Ditshekatsheko tsa Dipuo. Ithute go baakanya, go phepafatsa, le go phutha tshedimosetso go fetola tshedimosetso e e sa tlhabololwang ya megala go nna dintlha tse di ka dirisiwang go tokafatsa ditirelo. Ithute go dirisa didirisiwa tsa segompieno tsa ditshekatsheko tsa dipuo go kwala se se buiwang, go sekaseka maikutlo, le go bona dintlha tse di tlwaelegileng. Tlhabolola bokgoni jwa go tlhama dipego le go di tlhagisa, o ntsha dintlha tse di utlwalang le dikgakololo. Tokafatsa tiriso ya lephata la ditirelo tsa megala ka ditlhabololo tsa boranyane le go tokafatsa ditsela tsa go dira dilo. Ikopanye le rona jaanong go nna motho yo o tlhokegang thata mo indastering ya ditirelo tsa megala.
Elevify advantages
Develop skills
- Itshepise tshedimosetso: Tlosa tshedimosetso e e sa amaneng le sepe mme o dire le diteng tse di tlhokegang ka botswerere.
- Tlhamela dipego tse di nang le botlhale: Bopa dipego tse di utlwalang le go tlhagisa dintlha tse di ka dirisiwang.
- Sekaseka dintlha tse di tlwaelegileng tsa lephata la ditirelo tsa megala: Bona dinako tse di busy thata le go amanya maduo a kgotsofalo.
- Dirisa didirisiwa tsa ditshekatsheko tsa dipuo: Kwala se se buiwang le go sekaseka maikutlo.
- Ntsha dintlha tse di ka dirisiwang: Akantsha thupelo le go gakolola ka go tokafatsa ditsela tsa go dira dilo.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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