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Dealings Course
Tsholetsa madirelo a gago a call centre ka Khoso ya Ditirisano, e e diretsweng go tokafatsa bokgoni jwa gago mo tlhaloganyong ya moreki, go rarabolola mathata, le go itshegeda kgatlhanong le kgatelelo ya maikutlo. Ithute botswerere jwa go aga tshepho, go tlhaloganya maikutlo, le go diragatsa kutlwelobotlhoko. Tsweletsa puisano e e mosola le maano a dipuisano go samagana le dikganetso le go tlhola ditharabololo tse di solegelang botlhe molemo. Ithute go laola kgatelelo ya maikutlo, go tswelela ka boitshwaro jo bo siameng, le go oketsa pabalesego ya bareki ka go dirisana le bone ka tsela e e ba amang ka namana. Ikopanye le rona jaanong go bona maitemogelo a thuto a a fetolang seemo a a lekanang le mananeo a gago.
- Aga tshepho: Ithute mekgwa ya go simolola kamano e e ntle le bareki.
- Rarabolola mathata: Tsweletsa ditharabololo tse di itlhametsweng tsa mathata a bareki.
- Laola kgatelelo ya maikutlo: Nna o ritibetse e bile o na le boitshwaro jo bo siameng fa o le mo kgatelelong.
- Babalesegisa bareki: Tokafatsa boikanyego ka go dirisana le bone ka tsela e e ba amang ka namana.
- Rarabolola dikgotlhang: Dira dipakagare tsa dikomang le go fokotsa dikgotlhang ka botswerere.
from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Tsholetsa madirelo a gago a call centre ka Khoso ya Ditirisano, e e diretsweng go tokafatsa bokgoni jwa gago mo tlhaloganyong ya moreki, go rarabolola mathata, le go itshegeda kgatlhanong le kgatelelo ya maikutlo. Ithute botswerere jwa go aga tshepho, go tlhaloganya maikutlo, le go diragatsa kutlwelobotlhoko. Tsweletsa puisano e e mosola le maano a dipuisano go samagana le dikganetso le go tlhola ditharabololo tse di solegelang botlhe molemo. Ithute go laola kgatelelo ya maikutlo, go tswelela ka boitshwaro jo bo siameng, le go oketsa pabalesego ya bareki ka go dirisana le bone ka tsela e e ba amang ka namana. Ikopanye le rona jaanong go bona maitemogelo a thuto a a fetolang seemo a a lekanang le mananeo a gago.
Elevify advantages
Develop skills
- Aga tshepho: Ithute mekgwa ya go simolola kamano e e ntle le bareki.
- Rarabolola mathata: Tsweletsa ditharabololo tse di itlhametsweng tsa mathata a bareki.
- Laola kgatelelo ya maikutlo: Nna o ritibetse e bile o na le boitshwaro jo bo siameng fa o le mo kgatelelong.
- Babalesegisa bareki: Tokafatsa boikanyego ka go dirisana le bone ka tsela e e ba amang ka namana.
- Rarabolola dikgotlhang: Dira dipakagare tsa dikomang le go fokotsa dikgotlhang ka botswerere.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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