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Customer Service: Soft Skills Fundamentals Course
Tsholetsa tiro ya gago mo lefelong la ditirelo tsa bareki ka Thuto ya go Tlhokomela Bareki: Metswedi ya Bokgoni jo bo Botlana. Nna setswerere mo kutlwelobotlhoko ka go tlhaloganya maikutlo a bareki le go aga dikamano tsa maikutlo. Tokafatsa puisano ka mekgwa ya molomo, e e seng ya molomo, le e e sobokanyeng. Ithute go samagana le bareki ba ba thata ka go ritibatsa seemo le go laola ditebelelo. Dira maano a go rarabolola mathata le bokgoni jwa go reetsa ka tlhoafalo go lemoga ditlhokego tsa bareki. Ikemisetse go tokafatsa ka go itekola le go ipeela mekgele ya kgolo ya botho. Ikopanye le rona jaanong go bona thuto e e mosola le e e nang le boleng jo bo kwa godimo.
- Nna setswerere mo kutlwelobotlhoko: Golagana le bareki mo maikutlong go bona tirelo e e botoka.
- Go latela morago ka tshwanelo: Netefatsa kgotsofalo ya bareki ka go latela morago ka nako e e tshwanetseng.
- Puisano e e tlhamaletseng: Tokafatsa bokgoni jwa go buisana ka molomo le e e seng ya molomo.
- Bokgoni jwa go ritibatsa seemo: Rarabolola dikgotlhang le bareki ba ba thata ka bonolo.
- Go reetsa ka tlhoafalo: Tlhaloganya ditlhokego tsa bareki ka go reetsa ka kelotlhoko.
from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Tsholetsa tiro ya gago mo lefelong la ditirelo tsa bareki ka Thuto ya go Tlhokomela Bareki: Metswedi ya Bokgoni jo bo Botlana. Nna setswerere mo kutlwelobotlhoko ka go tlhaloganya maikutlo a bareki le go aga dikamano tsa maikutlo. Tokafatsa puisano ka mekgwa ya molomo, e e seng ya molomo, le e e sobokanyeng. Ithute go samagana le bareki ba ba thata ka go ritibatsa seemo le go laola ditebelelo. Dira maano a go rarabolola mathata le bokgoni jwa go reetsa ka tlhoafalo go lemoga ditlhokego tsa bareki. Ikemisetse go tokafatsa ka go itekola le go ipeela mekgele ya kgolo ya botho. Ikopanye le rona jaanong go bona thuto e e mosola le e e nang le boleng jo bo kwa godimo.
Elevify advantages
Develop skills
- Nna setswerere mo kutlwelobotlhoko: Golagana le bareki mo maikutlong go bona tirelo e e botoka.
- Go latela morago ka tshwanelo: Netefatsa kgotsofalo ya bareki ka go latela morago ka nako e e tshwanetseng.
- Puisano e e tlhamaletseng: Tokafatsa bokgoni jwa go buisana ka molomo le e e seng ya molomo.
- Bokgoni jwa go ritibatsa seemo: Rarabolola dikgotlhang le bareki ba ba thata ka bonolo.
- Go reetsa ka tlhoafalo: Tlhaloganya ditlhokego tsa bareki ka go reetsa ka kelotlhoko.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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