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Call Center Training Course
Tsholetsa tiro ya gago mo lefelong la go araba megala ka Thupelo ya Katiso ya Lefelo la Go Araba Megala (Call Centre), e e diretsweng go tokafatsa bokgoni jwa gago mo kutlwelobotlhoko, puisano le go rarabolola mathata. Ithute go reetsa ka tlhoafalo, mekgwa ya go bua le e e seng ya go bua, mme o ithute go laola kgatelelo ya maikutlo fa o ntse o aga kamano e e molemo le bareki. Bona lesedi ka ga ditiro tsa lefelo la go araba megala, metara le thekenoloji, mme o nne kwa pele ka maano a tswelelopele e e tsepameng. E e siametseng bomaitseanape ba ba batlang go lolamisa ditsela tsa tiro le go dirisana le bareki ka namana, thupelo e ke tsela ya gago ya go atlega.
- Ithute kutlwelobotlhoko: Golagana thata le bareki ka botlhale jwa maikutlo.
- Tokafatsa puisano: Nna setswerere mo go reetseng ka tlhoafalo le mekgwa ya go bua.
- Rarabolola mathata: Tlhamela ditharabololo tse di itlhametseng mme o dire ditshwetso tse di nang le tshedimosetso.
- Lolamisa ditiro: Tsamaisa ditsela tsa tiro ka thelelo mme o dirise didirisiwa tsa lefelo la go araba megala.
- Itshwaraganye le tswelelopele ka metlha: Nna o ntse o tsamaisana le ditiragalo tsa bosheng mme o rotloetse mokgwa wa go ithuta.
from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Tsholetsa tiro ya gago mo lefelong la go araba megala ka Thupelo ya Katiso ya Lefelo la Go Araba Megala (Call Centre), e e diretsweng go tokafatsa bokgoni jwa gago mo kutlwelobotlhoko, puisano le go rarabolola mathata. Ithute go reetsa ka tlhoafalo, mekgwa ya go bua le e e seng ya go bua, mme o ithute go laola kgatelelo ya maikutlo fa o ntse o aga kamano e e molemo le bareki. Bona lesedi ka ga ditiro tsa lefelo la go araba megala, metara le thekenoloji, mme o nne kwa pele ka maano a tswelelopele e e tsepameng. E e siametseng bomaitseanape ba ba batlang go lolamisa ditsela tsa tiro le go dirisana le bareki ka namana, thupelo e ke tsela ya gago ya go atlega.
Elevify advantages
Develop skills
- Ithute kutlwelobotlhoko: Golagana thata le bareki ka botlhale jwa maikutlo.
- Tokafatsa puisano: Nna setswerere mo go reetseng ka tlhoafalo le mekgwa ya go bua.
- Rarabolola mathata: Tlhamela ditharabololo tse di itlhametseng mme o dire ditshwetso tse di nang le tshedimosetso.
- Lolamisa ditiro: Tsamaisa ditsela tsa tiro ka thelelo mme o dirise didirisiwa tsa lefelo la go araba megala.
- Itshwaraganye le tswelelopele ka metlha: Nna o ntse o tsamaisana le ditiragalo tsa bosheng mme o rotloetse mokgwa wa go ithuta.
Suggested summary
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