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Call Center Team Coordinator Course
Tsholetsa tiro ya gago ka thuto ya Go Rulaganya Setlhopha sa Bodirela-Bareki ka Mogala, e e diretsweng go nonotsha badiri ka dikitso tse di botlhokwa tsa go atlega. Ithute mekgwa ya puisano go tokafatsa kgotsofalo ya bareki, rulaganya metsamao ya megala, le go tsamaisa dipalo tse di kwa godimo ka boitshetlhelo. Godisa bokgoni jwa boeteledipele, rarabolola dikgotlhang, mme o oketse kemekeletso ya setlhopha ka mekgwa e e supilweng. Ithute go tsenya tirisong mekgwa ya go amogela maikutlo, tlhoma dipalopalo tsa katlego (KPIs), mme o tsweledise ntlafatso e e sa kgaotseng. Tsena jaanong go fetola ditiro tsa gago tsa bodirela-bareki ka mogala mme o etelele pele ka tshepo.
- Ithute go buisana sentle: Tokafatso puisano le bareki ka dikitso tsa go buisana ka bothakga.
- Rulaganya metsamao ya megala: Simolola metsamao ya megala go tsamaisa dipalo tse di kwa godimo ka boitshetlhelo.
- Etelela ditlhopha ka bothakga: Aga tshepho mme o rarabolole dikgotlhang ka boeteledipele jo bo nang le tlhotlheletso.
- Oketsa kemekeletso: Tsenya tirisong mekgwa ya go lemoga go susumetsa le go tsaya badiri tsia.
- Tokafatsa maduo: Tlhomamisa le go lekanya dipalopalo tsa katlego (KPIs) go ntlafatsa setlhopha ka go tswelela pele.
from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Tsholetsa tiro ya gago ka thuto ya Go Rulaganya Setlhopha sa Bodirela-Bareki ka Mogala, e e diretsweng go nonotsha badiri ka dikitso tse di botlhokwa tsa go atlega. Ithute mekgwa ya puisano go tokafatsa kgotsofalo ya bareki, rulaganya metsamao ya megala, le go tsamaisa dipalo tse di kwa godimo ka boitshetlhelo. Godisa bokgoni jwa boeteledipele, rarabolola dikgotlhang, mme o oketse kemekeletso ya setlhopha ka mekgwa e e supilweng. Ithute go tsenya tirisong mekgwa ya go amogela maikutlo, tlhoma dipalopalo tsa katlego (KPIs), mme o tsweledise ntlafatso e e sa kgaotseng. Tsena jaanong go fetola ditiro tsa gago tsa bodirela-bareki ka mogala mme o etelele pele ka tshepo.
Elevify advantages
Develop skills
- Ithute go buisana sentle: Tokafatso puisano le bareki ka dikitso tsa go buisana ka bothakga.
- Rulaganya metsamao ya megala: Simolola metsamao ya megala go tsamaisa dipalo tse di kwa godimo ka boitshetlhelo.
- Etelela ditlhopha ka bothakga: Aga tshepho mme o rarabolole dikgotlhang ka boeteledipele jo bo nang le tlhotlheletso.
- Oketsa kemekeletso: Tsenya tirisong mekgwa ya go lemoga go susumetsa le go tsaya badiri tsia.
- Tokafatsa maduo: Tlhomamisa le go lekanya dipalopalo tsa katlego (KPIs) go ntlafatsa setlhopha ka go tswelela pele.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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