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Call Center Supervisor Course

Call Center Supervisor Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Tsholetsa tiro ya gago ka Kosi ya Bolebedi jwa Lefelo la Go Araba Megala, e e diretsweng go nonotsha ba ba dirang tiro ka boitseanape ka bokgoni jo bo botlhokwa gore ba atlege. Ithute dipalo tsa botlhokwa tsa maduo go oketsa bokgoni jwa setlhopha le kgotsofalo ya bareki. Ithute go rarabolola dikgang tse di tlhagogang ka puisano e e nang le mosola le tirisanyo mmogo ya setlhopha. Lwantsha dikgwetlho tse di tlwaelegileng jaaka go tlogela tiro ga badiri ba bantsi le go tlhokomela boleng. Tokafatsa ditsamaiso o dirisa Six Sigma, Lean Management, le go tsenya tiriso theknoloji. Dira dithulaganyo tse di ka diragadiwang ka maikaelelo a a tlhamaletseng le tsamaiso ya didirisiwa. Kopanela le rona go fetola bokgoni jwa gago jwa bolebodi gompieno!

Elevify advantages

Develop skills

  • Ithute Dipalo Tsa Botlhokwa Tsa Maduo (KPIs): Oketsa bokgoni jwa setlhopha le kgotsofalo ya bareki.
  • Rarabolola Dikgang Tse Di Tlhagogang: Tsamaisa le go rarabolola mathata a bareki ka botswerere.
  • Tokafatsa Ditsamaiso: Diragatsa maano a Six Sigma le a Lean management.
  • To kafatsa Puisano: Godisa bokgoni jwa tirisanyo mmogo ya setlhopha.
  • Thulaganyo ya Tiragalo: Aba didirisiwa le go tlhoma maikaelelo a a tlhamaletseng, a a ka lekanyediwang.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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