PRM (reduced mobility) training
PRM (Persons Reduced Mobility) Training equips rail staff with essential skills to support wheelchair users, blind and low-vision passengers, and those with limited stamina. It covers risk assessment, safe handling techniques, guiding methods, communication, de-escalation, legal obligations, documentation, and team coordination for compliant, respectful assistance on platforms and trains.
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This PRM training delivers hands-on skills for assisting passengers with reduced mobility, including wheelchair users, blind or low-vision individuals, and those with low stamina. Key areas include conducting risk assessments, using ramps safely, guiding techniques, effective communication and de-escalation, understanding legal responsibilities, proper documentation, and coordinating with team members to ensure confident, compliant, and dignified support daily.
Elevify advantages
Develop skills
- Perform PRM risk assessments to identify hazards quickly on platforms, trains, and busy areas.
- Handle wheelchairs and ramps safely for quick, confident passenger boarding.
- Guide blind passengers, provide orientation, and manage guide dogs effectively.
- Assist passengers with low stamina through safe walking and transfers.
- Use professional communication to obtain consent, de-escalate issues, and uphold dignity.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André FelipePrompt Engineering Student
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