Video Surveillance Security Agent Course
Master mall CCTV operations, threat detection, and incident response. This Video Surveillance Security Agent Course equips private security professionals with practical skills to identify risks, coordinate via radio, preserve evidence, and safeguard people and property confidently. Gain expertise in risk assessment, camera placement, observation techniques, and handling behavioral indicators for theft, child safety, and medical emergencies to enhance safety and reduce losses on every shift.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides hands-on skills for managing mall CCTV systems confidently. Learners will cover risk assessment, optimal camera placement, effective observation methods, and recognising behavioural signs of theft, child safety risks, and medical emergencies. Additionally, master concise radio communication, swift incident response protocols, proper evidence management, and detailed post-incident reporting to boost safety, minimise losses, and excel in daily operations.
Elevify advantages
Develop skills
- Pro CCTV monitoring: maintain continuous visual contact without tunnel vision.
- Mall threat detection: spot shoplifting, aggression, child risk and medical issues.
- Fast incident response: apply clear steps for theft, fights, lost kids and emergencies.
- Professional radio use: deliver precise, calm, time-stamped messages under stress.
- Evidence handling: export clips, protect chain of custody and write solid reports.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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