Security Control Center Operator Course
This course provides essential training for security control centre operators, focusing on rapid incident response, system operation, communication, documentation, and multi-task management to ensure professional security operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Security Control Centre Operator Course equips you with hands-on skills to manage alarms, evaluate situations within the first five minutes, and organise responses using CCTV, access control, and radio systems. You will master straightforward communication, precise record-keeping, procedures tailored to incidents, and prioritising multiple events, concluding with effective reporting techniques and tools for ongoing enhancement to ensure dependable and professional operations.
Elevify advantages
Develop skills
- Incident triage and response: manage alarms confidently in the first 5 minutes.
- Control room systems: operate CCTV, access control, and alarms in real time.
- Professional radio and phone: deliver clear, concise messages under pressure.
- Incident logging and reports: create audit-ready logs and concise security reports.
- Multi-incident management: prioritise, allocate guards, and maintain oversight.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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