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Public Management Technology Course

Public Management Technology Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This focused course teaches planning and delivering effective digital services, including citizen request systems, multichannel access, secure records management, and integrated case handling. You will learn to apply accessibility, privacy, and transparency standards, design practical dashboards and KPIs, manage vendors and budgets, and create a realistic, low-risk roadmap for modern, data-driven local service delivery.

Elevify advantages

Develop skills

  • Design citizen request portals with fast, accessible, mobile-first public service UX.
  • Optimise back-office workflows using smart routing, SLAs, and audit-ready case trails.
  • Build public sector dashboards featuring KPIs, alerts, and real-time performance views.
  • Implement secure e-records with approvals, retention, FOIA-ready search and access.
  • Plan govtech rollouts with risk control, vendor selection, and change management.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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