Public Management Technology Course
Gain expertise in modern public management technology by designing citizen service portals, streamlining back-office workflows, managing digital records, tracking KPIs, and leading secure, data-driven transformations in municipal government operations. This course equips you with practical skills for effective digital service delivery in local government.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This focused course teaches planning and delivering effective digital services, including citizen request systems, multichannel access, secure records management, and integrated case handling. You will learn to apply accessibility, privacy, and transparency standards, design practical dashboards and KPIs, manage vendors and budgets, and create a realistic, low-risk roadmap for modern, data-driven local service delivery.
Elevify advantages
Develop skills
- Design citizen request portals with fast, accessible, mobile-first public service UX.
- Optimise back-office workflows using smart routing, SLAs, and audit-ready case trails.
- Build public sector dashboards featuring KPIs, alerts, and real-time performance views.
- Implement secure e-records with approvals, retention, FOIA-ready search and access.
- Plan govtech rollouts with risk control, vendor selection, and change management.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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