Lesson 1Urgent care and stabilisation: protocols for thin/respiratory animals, fluid therapy basics, wound care, pain assessment and analgesia indicationsCovers quick checks for thin or breathing-troubled animals, safe oxygen aid, basic fluid therapy, wound cleaning and wrapping, and pain checks to guide proper pain relief under vet guidance in shelter settings.
Primary survey and triage categories at intakeRecognizing respiratory distress and cyanosisSafe oxygen delivery and positioning techniquesFluid therapy indications and monitoring basicsWound cleaning, bandaging, and pain scoringLesson 2Initial physical exam checklist for dogs, cats, and small mammals (temperature, hydration, body condition, respiratory/GI signs)Offers a clear intake exam list for dogs, cats, and small mammals, including vital signs, water levels in body, condition scoring, and main system checks, helping agents spot issues and alert vets fast.
Safe handling for dogs, cats, small mammalsMeasuring temperature, pulse, and respirationAssessing hydration and body condition scoreScreening for respiratory and GI abnormalitiesDocumenting exam findings and concernsLesson 3Medical recordkeeping and ID: microchipping, temporary ID banding, intake forms, photographing and documenting clinical findingsTeaches making full, clear medical records at intake, giving and checking unique IDs, microchipping, temp ID bands, and snapping photos of animals and health signs for ID, care, and legal purposes.
Standardized intake medical history formsAssigning shelter IDs and collar bandingMicrochip scanning and new chip placementPhotographing animals and key lesionsStoring and backing up digital recordsLesson 4Parasite control at intake: deworming regimens by age and species, flea/tick treatment, ectoparasite inspectionDetails steps to fight parasites at intake, like stool checks, deworming suited to age and type, flea and tick treatments, and thorough parasite checks, while noting treatments and side effects.
Common internal and external parasites seenFecal sample collection and test optionsAge and species based deworming protocolsFlea and tick product selection and safetyRecording treatments and follow‑up dosesLesson 5Criteria for medical clearance for adoption: treatment milestones, neuter timing, follow-up medical commitments for adoptersSets out health clearance rules for adoption, covering illness fixes, key treatments done, spay/neuter timing, and sharing ongoing health needs and follow-up duties with new owners.
Minimum health standards for adoptionTracking treatment milestones and outcomesDetermining safe spay or neuter timingCommunicating chronic care needs to adoptersPost‑adoption medical follow‑up planningLesson 6Vaccination protocols at intake: core vaccines, timing, modified live vs killed, vaccine reactions and documentationExplains main intake vaccines for dogs and cats, best timing by age and health, live vs killed vaccine types, spotting reactions, and proper record-keeping for legal and health tracking.
Core vaccines for dogs and cats at intakeTiming by age, pregnancy, and health statusModified live versus killed vaccine selectionRecognizing and responding to vaccine reactionsRecording vaccines and lot numbers in recordsLesson 7Medication management for chronic cases (e.g., heart meds): owner surrender triage, medication reconciliation, continuity of care planningShows how to handle owner-surrendered animals with long-term illnesses, check current meds, match medication lists, and plan ongoing care with vets for safety and steady treatment.
Interviewing owners about chronic conditionsCollecting and verifying prior prescriptionsMedication reconciliation and interaction checksCoordinating refills and dosing schedulesFlagging special monitoring needs in recordsLesson 8Isolation, quarantine, and cohorting: facility flow, length of isolation, PPE and sanitation between cohortsExplains setting up isolation, quarantine, and group plans, including movement paths, cage spots, protective gear, and cleaning between groups to curb disease while caring for animals and staff.
Designing clean and dirty traffic flow pathsCriteria for isolation versus quarantine useCohorting by species, age, and risk factorsPPE selection, donning, and doffing stepsCleaning and disinfection between cohortsLesson 9Infectious disease screening at intake: core pathogens, when to test (FeLV/FIV, parvovirus, distemper, kennel cough, respiratory panels)Introduces common sickness risks at intake like FeLV, FIV, parvo, distemper, and breathing bugs, and guides on who and when to test, sample collection, and result reading and recording.
Core canine and feline infectious risksFeLV and FIV testing indications and timingParvovirus and distemper test selectionRespiratory panels and kennel cough testingRecording and communicating test results
