Professional Communication Skills in Healthcare Course
This course equips healthcare professionals with vital communication skills for better patient interactions. Participants will learn to deliver clear and compassionate explanations, conduct patient-focused consultations, apply shared decision-making strategies, and utilise practical tools to foster trust, clarify risks, and improve health outcomes for patients and their families in dynamic clinical settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your professional communication abilities through this focused, hands-on course. Master clear explanations of medical conditions and risks, efficient structuring of short consultations, and confident facilitation of shared decision-making. Gain expertise in motivational interviewing techniques, empathetic responses, and straightforward checklists to effectively manage challenging emotions, engage families suitably, and develop understandable, practical care plans that patients can adhere to.
Elevify advantages
Develop skills
- Deliver clear medical explanations by simplifying complex diagnoses into straightforward language.
- Conduct patient-centred consultations by organising brief visits to promote clarity and build trust.
- Show empathy under pressure when addressing patient fears, anger, and family disputes professionally.
- Facilitate shared decisions using motivational interviewing to match care plans with patient values.
- Apply safety-netting techniques to provide memorable follow-up, risk alerts, and return guidance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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