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Patient Communication Skills Course

Patient Communication Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain confidence in managing challenging patient interactions through clear language, empathy, and de-escalation techniques. Master SPIKES for breaking bad news, rehearse real-life dialogues and family sessions, plan follow-ups, and adopt self-care routines to prevent burnout while enhancing team cooperation.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, tone control, and body language.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly calm patient emotions like anger or fear using empathy techniques.
  • Facilitate family meetings to align goals, cover DNR orders, and record decisions.
  • Safeguard your wellbeing and team through debriefs, spotting burnout, and support.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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