Patient Care Management Course
This course equips healthcare professionals with essential skills to improve patient care through better communication, efficient operations, optimized staffing, and enhanced safety measures, leading to measurable improvements in patient experience.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Patient Care Management Course provides practical tools to enhance patient communication, streamline discharge planning, and improve call bell responses. Learn to analyse operations, optimise staffing and workload, strengthen medication safety, and develop effective dashboards. Acquire step-by-step methods to implement changes, measure results, sustain improvements, and elevate overall patient experience swiftly and assuredly.
Elevify advantages
Develop skills
- Patient communication mastery: apply AIDET, teach-back, and comfort rounding quickly.
- Rapid operations analysis: map workflows, identify root causes, and resolve delays.
- Lean change execution: conduct 3–6 month PDSA cycles with strict resource control.
- Nurse staffing optimisation: balance acuity, workload, burnout risk, and coverage.
- Medication safety leadership: reinforce barcoding, eMAR usage, and near-miss reporting.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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