Medical Secretary Training
Gain the expertise to excel as a medical secretary. Master patient confidentiality under privacy laws, precise record management, efficient clinic scheduling, call triage, and polished telephone skills. These abilities minimise mistakes, secure sensitive data, and ensure healthcare clinics operate smoothly without disruptions, supporting teams in delivering top-quality care.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to handle appointments, manage records securely, and safeguard patient information effectively. You will master phone etiquette, basic triage, privacy regulations, and smart scheduling techniques. Develop robust systems to cut down errors and missed appointments, assist medical teams efficiently, and ensure a seamless professional service for all patients.
Elevify advantages
Develop skills
- Handle patient privacy confidently using proven clinic protocols.
- Master scheduling to create efficient timetables and avoid overlaps.
- Manage calls professionally with scripts for triage and bookings.
- Record medical details, forms, and consents accurately.
- Organise digital and physical files securely with reliable methods.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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