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Interpersonal Skills for Healthcare Professionals Course

Interpersonal Skills for Healthcare Professionals Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Enhance your interpersonal skills through a concise, hands-on course emphasising clear and empathetic communication in healthcare environments. Master active listening, nonverbal signals, and proven frameworks for teamwork, conflict management, and shift handovers. Engage with practical scenarios, de-escalation techniques for upset patients, rapid response strategies, and create a tailored action plan backed by succinct, research-supported materials.

Elevify advantages

Develop skills

  • Develop empathetic listening by practising active engagement and affirmation during patient consultations.
  • Master nonverbal communication using body language, gaze, and personal space to rapidly establish rapport.
  • Acquire de-escalation skills for challenging patients with targeted scripts to soothe agitation, worry, and distress.
  • Implement structured team tools like SBAR, I-PASS, and I-statements for effective information transfer.
  • Formulate personal action plans featuring 3–5 routine practices to heighten empathy and manage stress.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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