Humanization in Health Services Course
This course equips healthcare professionals with practical skills to enhance patient-centered care, focusing on empathy, communication, and sustainable improvements within resource constraints.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Humanisation in Health Services Course teaches you to provide respectful, person-centred care through clear communication, empathy, and cultural sensitivity. You will learn to safeguard privacy and rights, involve families, and create low-cost improvements. Acquire tools for assessing satisfaction, handling complaints, motivating teams, and maintaining practical changes via short, focused projects that align with real-world limitations.
Elevify advantages
Develop skills
- Humanised patient care: apply empathy, dignity, and respect in every interaction.
- Effective clinical communication: employ clear, compassionate verbal and nonverbal techniques.
- Quick patient feedback tracking: utilise simple surveys, dashboards, and complaint records.
- Low-cost humanisation projects: develop 3–6 month, SMART, resource-efficient initiatives.
- Team engagement for change: conduct microtrainings, huddles, and coaching during busy shifts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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