Tourist Management Course
This course equips participants with essential skills to manage and optimize city tour operations, leveraging technology and procedures to enhance efficiency, guest satisfaction, and service quality.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Tourist Management Course teaches you how to manage efficient and dependable city tours by applying clear guidelines, clever technology, and straightforward procedures. You will discover ways to enhance timeliness, interaction, gathering spots, and dealing with grievances, all while monitoring key measures such as prompt starts, contentment levels, and recommendations. Through hands-on resources, brief training sessions, and a clear plan for the upcoming season, you can swiftly elevate your service standards and improve visitor feedback.
Elevify advantages
Develop skills
- Optimising tour operations: create seamless workflows for before, during, and after tours.
- Managing tours with technology: apply customer relationship tools, location tracking, and automation in everyday tasks.
- Developing service procedures: quickly establish checklists, shift handovers, and timeliness rules.
- Handling guest input: design feedback forms, monitor performance indicators, and resolve issues promptly.
- Designing city tour services: develop precise meeting locations, guides, and safety instructions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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